Privacy Policy

1. Information We Collect

When you contact House of Drapery to inquire about custom drapery services, schedule a consultation, or request fabric samples, we may collect:

• Your name, email address, and phone number
• Project details, including property address and room specifications
• Communication preferences and correspondence history
• Payment information, when applicable, processed through secure third-party providers

2. How We Use Your Information

We use the information you provide solely to:

• Respond to inquiries and schedule consultations
• Prepare custom drapery proposals and specifications
• Coordinate fabric selection, measurement, and installation appointments
• Communicate project updates and service-related information
• Comply with legal and professional obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share project details with trusted workroom partners and installation professionals solely as necessary to complete your custom drapery project. All partners are bound by confidentiality obligations.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. Payment processing is handled by PCI-DSS compliant third-party providers; we do not store complete payment card details on our servers.

5. Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors interact with our content and to improve the user experience. You may adjust your browser settings to refuse cookies; however, this may affect certain site functionality.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us directly. We will respond to all requests in accordance with applicable data protection laws.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

8. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us through our Contact page.